Support

Customer support is vital. SalonTechnologies' personal pledge to you is that this company will stand behind our software and do our best to answer any questions you may have and solve any problem that may come up. You deserve to have your issues dealt with promptly and professionally and we guarantee you that our support representatives are the best at what they do.

In many ways, support is almost more important than the software program itself. We take pride in our support department and our clients are thrilled to be treated with dignity and respect and to have their questions and problems dealt with quickly and professionally.

We have made an unparalleled commitment to providing excellent customer support for all of our clients... big or small. Our goal is to become a vital partner in the continued success of all individuals and businesses using SalonTechnologies' software.

When you purchase any one of our software products, you will receive quality software and access to customer service that puts you first. Please call us to see the difference at 1-877-524-1186.

Another important factor is that you will also receive all of the updates made to the software for a full year after your purchase absolutely free. These updates add new features (as requested by our clients), improve the software (based on comments from you), and include all of the tax reporting updates (something our competitors like to charge extra for). Our commitment is to continue to improve upon our software every day to ensure that we are meeting the changing needs of all our customers.

After your first year is complete, you will be required to pay for maintenance and support for $168 annually. Simply pay the renewal fee and another full year of support and software updates are yours. You will then be entitled to support services and software updates on an ongoing basis..

Questions >>>

For Questions about your hardware:

If you downloaded PSA onto your own device, you will need to ask the manufacture of the hardware device for help.

If you bought PSA pre-loaded onto a Dell Axim 51 from us, you will need to contact Dell directly for help with your hardware. Go to www.dell.com and click on the Support and Help button.

If you bought PSA pre-loaded onto a HP from us, you will need to contact HP directly for help with your hardware. Go to www.hp.com and click on the Support and Help button.